Your Aira Invoice will Include Some Additional Information
Explorers with paid plans, including Intro, Standard, Advanced, Silver, Gold, Platinum and Community plans, the information included in your invoice will change beginning with your first invoice in February.
What you can expect to find on your monthly invoice
You will find the full retail price of your plan, followed by the amount Aira is contributing, and then the remaining balance which is your monthly fee. The fields and what they mean are:
- Description: your plan name
- Price: the full retail price for your plan type
- Discount: Aira’s contribution, also referred to as Aira’a monthly subscription offset
- Subtotal and Amount Due: your responsibility
Nothing else about receipt of your invoice and making your payment will change. You do not need to take any action, your service will continue, business as usual.
For anyone who pays in a currency other than US Dollars, here is information about currency conversion.
Questions?
Our Customer Care team is available to answer your questions, daily from 6:00 AM to 6:00 PM Pacific at support@aira.io and the following telephone numbers.
US & Canada: 1-800-835-1934 Text: 858-242-4457
Australia: 61-800-765-096
New Zealand: 64-800-425-451
UK: 44-800-046-5668 text: 44-149-320-2472
Ireland: 353-800-851-599
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As always, thank you for being part of our community.