Powering Prosperity: Aira and Intuit to Launch Small Business Access Initiative

September 26th, 2018

Three coworkers are having a meeting. They're seated around two glass coffee tables, with several papers and a laptop showing various designs and notes.

Three coworkers are having a meeting. They're seated around two glass coffee tables, with several papers and a laptop showing various designs and notes.

Two men shaking hands as if they've just made a business deal. The image has a blue overlay that says "Now Live"

Aira and Intuit QuickBooks are excited to launch the Small Business Owners offer, delivering Aira Access benefits to blind and low-vision people who are self-employed, small business owners, or independent contractors.

This offer is available to both subscribing Aira Explorers and Guests, regardless of whether or not they are Intuit QuickBooks customers.

This marks an expansion of our Aira Access offers with a new and exciting feature added to the Aira app, now available as a free upgrade from the Google Play and Apple App stores.

Introducing “Call using a Free Offer”

The new “Call using a Free Offer” button allows Explorers and Guests to initiate a session with a specific intent in mind. You can open the Aira app and tap the “Call using a Free Offer” button on the Home screen to open a list of Aira Access offers to choose from.

So, as a small business owner wanting to conduct a business-related task, you can locate the Intuit QuickBooks Small Business Owners offer under the “Promotions” section, and tap it to start a free session.

Thanks to this feature, Aira Guests (for the first time ever) will be able to connect with agents from outside Aira Access Locations. This paves the way for future Aira Access offers – so stay tuned for updates.

What are the criteria for using the Small Business Owners offer?

For an Aira session to be sponsored by Intuit QuickBooks, it needs to fit all three of the following criteria:

  • The Guest or Explorer needs to start the session by pressing the “Call using a Free Offer” button, then tapping “Promotions”, and then find and tap the “Intuit QuickBooks Small Business Owners” offer. The Explorer/Guest then needs to inform the agent this is a business owner’s call pertaining to their business. Choosing to start a session with this intention shows your agreement that the session is exclusively related to managing your business, and any other tasks will be done in a separate session.
  • Once you connect with an agent, you need to clearly explain the goal of the task at hand, and how it relates to your business. Agents reserve the right to end any Aira Guest session – or to start charging an Explorer’s minutes – if it deviates from the original business-related goal, or if the business-related intention is not immediately clear.
  • Intuit QuickBooks has agreed to sponsor Aira minutes used by business owners who are conducting business-related activities. These minutes must be used exclusively to accomplish tasks related to running your business.

See it in action

Watch the following video to see how you will be able to use the “Call using a Free Offer” feature to activate the Small Business Owners offer.


Last updated on October 11, 2018
Have any questions?

Read the following FAQs to learn more about the Intuit Small Business Owners offer.

To learn more about the new “Call using a Free Offer” feature, read the FAQ section in the Aira app. You can access it by tapping on the More tab, then Help Center, and finally tapping on Aira App: Features.

And as always, you can reach out to our Customer Care team by email at support@aira.io or by phone at 1-800-835-1934 if you have any questions we haven’t covered.

Intuit Small Business Access FAQs

What is Aira?

AI stands for Artificial Intelligence; RA stands for Remote Access. When you put them together you get Aira. Aira is a service that uses artificial intelligence and augmented reality to connect people to highly trained, remotely-located agents. At the touch of a button, Aira delivers instant access to information, enhancing everyday efficiency, engagement, and independence.

I am not currently a subscribed Aira Explorer. Can I use the Intuit QuickBooks Small Business Owners offer?

Yes! The Intuit QuickBooks Small Business Owners offer applies to any blind or low-vision person who is self-employed, a business owner, or an independent contractor. If you currently do not have the Aira app, do the following to get signed up:

  • Download the Aira app for free from www.aira.io/app or by searching “Aira” in either the Apple App Store or the Google Play Store.
  • Once downloaded, open the app and tap the “Use Aira as a Guest for free” button. Enter your email address and phone number. Then tap the “Sign up as a Guest,” button. You will be sent a confirmation text message.
  • Open the text message and tap the confirmation link to confirm your phone number. You will be taken back into the Aira app. Agree to the Terms of Service and accept the permission requests to use your microphone, location, and camera. Once done you are ready to make your first call to an Aira agent as a Guest!

I am a business owner and want to make a call to an Aira agent to accomplish a task for my business. How do I take advantage of the Intuit QuickBooks Small Business Owner offer?

From the Aira Home screen, tap the new “Call using a Free Offer” button. Locate the Intuit QuickBooks Small Business Owners offer and tap it to start a free session sponsored by Intuit. You’ll then be connected to an Aira agent, ready to assist with your business-related task. Please note that the first time you do this, you will need to fill out a form to declare your business ownership. Additionally, to be eligible for this offer, the person who holds the Aira account should also be the business owner. You are not eligible for this offer if you’re using it as an employee of a company.

I'm an independent contractor and don’t have a business name or address, how do I fill in the business application form?

If you are an independent contractor, you still qualify to use the Intuit QuickBooks Small Business Owners offer. Just use your own name and address when filling out the business application form.

Do I need smart glasses to use this offer?

No, the Intuit QuickBooks Small Business Owners offer can be used by Aira Guests and subscribed Explorers, using your smartphone’s camera.

I have a secondary user on my subscription account. Can they take advantage of this access offer?

Yes

As a guest can I purchase the smart glasses?

Aira Guests can subscribe to become Explorers at any time and gain access to the Horizon Smart Glasses option.

Is the Intuit QuickBooks Small Business Owners offer available to Aira Explorers and Guests outside of the U.S?

The Intuit QuickBooks Small Business Owners offer is available to blind or low-vision business owners anywhere, with the understanding that Aira agents currently only speak English. Aira will expand it’s supported languages in the future. If you want to request that Aira support service in your country, please complete the form at www.aira.io/global.

What can I use the Intuit QuickBooks Small Business Owners offer for?

For a session with an Aira agent to be sponsored by Intuit QuickBooks, it needs to fit all three of the following criteria:

  • The Guest or Explorer needs to choose the Intuit QuickBooks Small Business Owner offer from the app’s “Call using a Free Offer” button to start the session, and inform the agent this is a business owner’s call pertaining to their business. Choosing to start a session with this intention shows your agreement that the session is exclusively related to managing your business and any other tasks will be done during a separate session.
  • Describe your business need when connected. Once you connect with an agent, you need to clearly explain the goal of the task at hand, and how it relates to your business. Agents reserve the right to end any Aira Guest session that deviates from the original business-related goal, or if the business-related intention is not immediately clear.
  • Intuit QuickBooks has agreed to sponsor Aira minutes used by business owners who are performing business-related activities – regardless of whether you’re an Aira Guest or a subscribed Explorer. These minutes must be used exclusively to accomplish tasks related to running your business.

What are some examples of tasks that Intuit QuickBooks will cover?

Some examples of tasks that Intuit QuickBooks will cover include:

  • Reading or purchasing business materials.
  • Preparing for, or conducting, business meetings.
  • Hiring activities such as reading resumes and business cards.
  • Business financial activity.
  • And many more business-related tasks.
For a full list of tasks that Intuit QuickBooks will cover for the Small Business Owners offer, please click here It is important to note that Aira agents will only provide access to visual information. They are not financial experts. For tax or small business advice, it is recommended you contact Intuit QuickBooks directly about the use of its products or services.

Which products by Intuit QuickBooks qualify for free Aira Access?

Only QuickBooks by Intuit QuickBooks qualifies as an Aira Access Product. This means that, if you’re an Aira Guest or paying subscriber, you can use Aira for free while managing tasks with QuickBooks. You do not need to be self-employed to qualify for this offer.

How long does the Intuit QuickBooks Small Business Owners offer last?

Currently, this is an ongoing offer. Both Aira and Intuit QuickBooks reserve the right to conclude this offer on a date of their choosing, if and when they deem appropriate.

Are there any limits to Intuit QuickBooks Small Business Owners sessions?

There is no limit to how many times you can use this offer. However, there is a limit of 30 minutes per session when working on a business-related task with an Aira agent. Aira Explorers who want to remain on the call beyond the 30-minute limit can do so but will consume their own minutes. Guests who are conducting business-related tasks with agents will be asked to call back and the session will end. Both Aira and Intuit QuickBooks reserve the right to modify caps on Small Business Owners sessions, if and when they deem appropriate.

I use Horizon. How do I take advantage of the Intuit QuickBooks Small Business Owners offer?

If you are a smartphone user, you will need to start the call from your Aira app on your smartphone. Connect your Horizon Smart Glasses to your Horizon Phone, open the Aira app on your smartphone and you will notice that your glasses are connected in your app. You can activate the Intuit QuickBooks Small Business Owners offer by following the “Call using a Free Offer” steps listed above – this will ensure you can use your Horizon Smart Glasses. Our development team is hard at work updating Chloe, our artificial intelligence agent, to provide the skills to activate a Small Business Owners offer without using your smartphone. Stay tuned for an update to your Horizon software.

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Aira Intuit