Powering Prosperity: Aira and Intuit to Launch Small Business Access Initiative

September 26th, 2018

Three coworkers are having a meeting. They're seated around two glass coffee tables, with several papers and a laptop showing various designs and notes.

Three coworkers are having a meeting. They're seated around two glass coffee tables, with several papers and a laptop showing various designs and notes.

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Last updated on May 7, 2019

Aira and Intuit QuickBooks are excited to launch the Small Business Owners offer, delivering Aira Access benefits to people who are blind or have low-vision people and are self-employed, small business owners, or independent contractors.

This offer is available to anyone with the Aira app, regardless of whether or not they are Intuit QuickBooks customers.

This marks an expansion of our Aira Access offers with a new and exciting feature added to the Aira app, now available as a free upgrade from the Google Play and Apple App stores.

Introducing “Search & Apply a Free Offer”

The new “Search & Apply a Free Offer” button allows Explorers and Guests to initiate a session with a specific intent in mind. You can open the Aira app and tap the “Search & Apply a Free Offer” button on the Home screen to open a list of free Aira Access offers to choose from.

So, as a small business owner wanting to conduct a business-related task, you can locate the Intuit QuickBooks Small Business Owners offer under the “Promotions” section, and tap it to start a free session.

Thanks to this feature, Aira Guests (for the first time ever) will be able to connect with agents from outside Aira Access Locations when conducting tasks for their business. This paves the way for future Aira Access offers – so stay tuned for updates.

What are the criteria for using the Small Business Owners offer?

For an Aira session to be sponsored by Intuit QuickBooks, it needs to fit all three of the following criteria:

  • Start the session by pressing the “Search & Apply a Free Offer” button, then tapping “Promotions”, and then find and tap the “Intuit QuickBooks Small Business Owners” offer. The caller then needs to inform the agent this is a business owner’s call pertaining to their business. Choosing to start a session with this intention shows your agreement that the session is exclusively related to managing your business, and any other tasks will be done in a separate session.
  • Once you connect with an agent, you need to clearly explain the goal of the task at hand, and how it relates to your business. Agents reserve the right to end any Aira Guest session – or to start charging an Explorer’s minutes – if it deviates from the original business-related goal, or if the business-related intention is not immediately clear.
  • Intuit QuickBooks has agreed to sponsor Aira minutes used by business owners who are conducting business-related activities. These minutes must be used exclusively to accomplish tasks related to running your business.

See the results

 

See it in action

 

 

 

 

 

Watch the following video to see how you will be able to use the “Call using a Free Offer” feature to activate the Small Business Owners offer.

Have any questions?

Read the following FAQs to learn more about the Intuit Small Business Owners offer.

To learn more about the new “Search & Apply a Free Offer” feature, read the FAQ section in the Aira app. You can access it by tapping on the More tab, then Help Center, and finally tapping on Aira App: Features.

And as always, you can reach out to our Customer Care team by email at support@aira.io or by phone at 1-800-835-1934 if you have any questions we haven’t covered.

Intuit Small Business Access FAQs

What is Aira?

Aira is a service that uses artificial intelligence and augmented reality to connect people who are blind or have low-vision to highly trained, remotely-located agents. At the touch of a button, Aira delivers instant access to information, enhancing everyday efficiency, engagement, and independence.

I am not currently a subscribed Aira Explorer. Can I use the Intuit QuickBooks Small Business Owners offer?

Yes! The Intuit QuickBooks Small Business Owners offer applies to any blind or low-vision person who is self-employed, a business owner, or an independent contractor. If you currently do not have the Aira app, do the following to get signed up:

  • Download the Aira app for free from www.aira.io/app or by searching “Aira” in either the Apple App Store or the Google Play Store.
  • Once downloaded, open the app and tap the “Get Started for Free” button. Enter your email address and phone number. You will get a text with an Aira code.
  • Input the Aira code you received into the app. Agree to the Terms of Service and accept the permission requests to use your microphone, location, and camera. Once done you are ready to make your first call to an Aira agent as a Guest!

I am a business owner and want to make a call to an Aira agent to accomplish a task for my business. How do I take advantage of the Intuit QuickBooks Small Business Owner offer?

From the Aira Home screen, tap the new “Search & Apply a Free Offer” button. Locate the Intuit QuickBooks Small Business Owners offer and tap it to start a free session sponsored by Intuit. You’ll then be connected to an Aira agent, ready to assist with your business-related task. Please note that the first time you do this, you will need to fill out a form to declare your business ownership. Additionally, to be eligible for this offer, the person who holds the Aira account should be the business owner. You are not eligible for this offer if you’re using it as an employee of a company.

I'm an independent contractor and don’t have a business name or address, how do I fill in the business application form?

If you are an independent contractor, you still qualify to use the Intuit QuickBooks Small Business Owners offer. Just use your own name and address when filling out the business application form.

Do I need smart glasses to use this offer?

No, the Intuit QuickBooks Small Business Owners offer can be used by Aira Guests and subscribed Explorers, using your smartphone’s camera.

I have a secondary user on my subscription account. Can they take advantage of this access offer?

Yes, as long as they are also using the offer to support their business.

As a guest can I purchase the smart glasses?

No. However, Aira Guests can subscribe to become Explorers at any time to gain access to the Aira Horizon Smart Glasses option.

Is the Intuit QuickBooks Small Business Owners offer available to Aira Explorers and Guests outside of the U.S?

The Intuit QuickBooks Small Business Owners offer is available to blind or low-vision business owners anywhere, with the understanding that Aira agents currently only speak English.

What can I use the Intuit QuickBooks Small Business Owners offer for?

For a session with an Aira agent to be sponsored by Intuit QuickBooks, it needs to fit all three of the following criteria:

  • The Guest or Explorer needs to choose the Intuit QuickBooks Small Business Owner offer from the app’s “Search & Apply a Free Offer” button to start the session, and inform the agent this is a business owner’s call pertaining to their business. Choosing to start a session with this intention shows your agreement that the session is exclusively related to managing your business and any other tasks will be done during a separate session.
  • Describe your business need when connected. Once you connect with an agent, you need to clearly explain how the task relates to your business. Agents reserve the right to end any Aira Guest session that deviates from the original business-related goal, or if the business-related intention is not immediately clear.
  • Intuit QuickBooks has agreed to sponsor Aira minutes used by business owners who are performing business-related activities – regardless of whether you’re an Aira Guest or a subscribed Explorer. These minutes must be used exclusively to accomplish tasks related to running your business.

What are some examples of tasks that Intuit QuickBooks will cover?

Some examples of tasks that Intuit QuickBooks will cover include:

  • Reading or purchasing inaccessible business materials.
  • Preparing for, or conducting, business meetings.
  • Hiring activities such as reading resumes and business cards.
  • Business financial activity.
  • And many more business-related tasks. Curious about whether your task qualifies under the Small Business Owners offer? Simply ask your Aira agent!
For a full list of tasks that Intuit QuickBooks will cover for the Small Business Owners offer, please click here for covered tasks. It is important to note that Aira agents will only provide access to visual information. Though Aira agents have many talents and backgrounds, they are unable to provide advice regarding your business. We recommend you consult the experts when you are in need of business advice.

Which products by Intuit QuickBooks qualify for free Aira Access?

Only QuickBooks by Intuit QuickBooks qualifies as an Aira Access Product. This means that, if you’re an Aira Guest or paying subscriber, you can use Aira for free while managing tasks with QuickBooks. You do not need to be self-employed to qualify for this offer.

How long does the Intuit QuickBooks Small Business Owners offer last?

Currently, this is an ongoing offer. Both Aira and Intuit QuickBooks reserve the right to restrict this offer on a date of their choosing, if and when they deem appropriate.

Are there any limits to Intuit QuickBooks Small Business Owners sessions?

The Intuit Small Business Owners session is to be used for specific business tasks. While there is no limit to how many times you can use this offer, agents reserve the right to reject concurrent calls or calls not accomplishing a covered task.

There is a limit of 30 minutes per session when working on a business-related task with an Aira agent. Aira Explorers who want to remain on the call beyond the 30-minute limit can do so but will consume their own minutes. Guests who are conducting business-related tasks with agents will automatically be disconnected from their session at the end of their 30 minutes. Both Aira and Intuit QuickBooks reserve the right to modify caps on Small Business Owners sessions, if and when they deem appropriate.

I use Horizon. How do I take advantage of the Intuit QuickBooks Small Business Owners offer?

If you are a smartphone user, you will need to start the call from your Aira app on your smartphone. Connect your Horizon Smart Glasses to your Horizon Phone, open the Aira app on your smartphone and you will notice that your glasses are connected in your app. You can activate the Intuit QuickBooks Small Business Owners offer by following the “Search & Apply a Free Offer” steps listed above – this will ensure you can use your Horizon Smart Glasses. Our development team is hard at work updating Chloe, our artificial intelligence agent, to provide the skills to activate a Small Business Owners offer without using your smartphone. Stay tuned for an update to your Horizon software.