Aira is thrilled to announce that Chase Bank is launching an Aira Access pilot beginning June 3rd, 2024. The pilot will see Aira offered for free to anyone visiting one of 46 Chase Bank Innovation Lab locations, listed in the table below.
Visitors to any of these Chase Bank locations can download the Aira app and open it on their phone. They will be able to connect at the tap of a button with a professional visual interpreter who can stream a live feed via the caller’s camera. The visual interpreter can then assist by describing, reading aloud, navigating, and answering questions. Aira’s visual interpreters are highly trained and sign an NDA, ensuring confidentiality and security for callers.
Aira can assist Chase Bank visitors with a vast range of tasks they may need to accomplish in the course of their banking, including:
- Locating the bank’s entrance and exit
- Navigating to the line to speak with a teller
- Providing information on how many people are in line and how fast it is moving
- Assisting with withdrawing or depositing funds at an ATM
- Reading printed banking materials
- Orientation upon leaving the bank and heading to public transit
Chase Bank visitors will also be able to leverage Access AI to support their banking activities. Access AI is an AI image chat feature within the Aira app. Users can either take a photo or upload an image from their phone’s camera roll. Within seconds, Access AI will provide a detailed image description.
This Aira Access pilot will run until December 3rd, 2024. There is no limit to the number of calls someone can make to Aira from these Chase Bank locations. This Aira Access offer does not cover online banking services.
| City | State | Street Address |
| Aventura | FL | 20880 Biscayne Blvd |
| Babylon | NY | 31 W Main St |
| Bellevue | WA | 1955 156th Ave NE, Floor 01 |
| Bonita | CA | 4500 Bonita Rd |
| Boston | MA | 280 Huntington Ave |
| Boynton Beach | FL | 5000 W Boynton Beach Blvd |
| Brooklyn | NY | 6510 Avenue U, Floor 01 |
| Canton | OH | 4600 Dressler Rd NW |
| Carmel | IN | 200 E Carmel Dr |
| Corona | CA | 140 W Ontario Ave, Ste 106, Floor 01 |
| Dallas | TX | 1881 Sylvan Ave, Floor 01 |
| East Brunswick | NJ | 629 Route 18 |
| Farmington Hills | MI | 33200 W 12 Mile Rd |
| Fort Collins | CO | 4603 Boardwalk Dr, Floor 01 |
| Gahanna | OH | 5055 N Hamilton Rd |
| Grand Rapids | MI | 4717 Cascade Rd SE |
| Greenlawn | NY | 80 Broadway, Floor 01 |
| Greenville | NC | 314 E 10th St Ste 101 |
| Hialeah | FL | 18575 NW 67th Ave |
| Hialeah | FL | 1456 W 49th St, Floor 01 |
| Imperial Beach | CA | 1100 Palm Ave |
| Irvine | CA | 4543 Campus Dr, Floor 01 |
| Las Vegas | NV | 9911 W Charleston Blvd, Ste 1 |
| Louisville | KY | 12016 Shelbyville Rd |
| McKinney | TX | 5201 W University Dr, Floor 01 |
| Melbourne | FL | 1990 W New Haven Ave |
| Merritt Island | FL | 760 E Merritt Island Cswy |
| Monroe | LA | 1200 Sterlington Rd, Floor 01 |
| North Richland Hills | TX | 8901 N Tarrant Pkwy |
| Oceanside | NY | 3285 Long Beach Rd, Floor 01 |
| Orange | CA | 1344 N Tustin St, Floor 01 |
| Orlando | FL | 9592 Narcoossee Rd, Floor 01 |
| Palm Bay | FL | 3450 Bayside Lakes Blvd, Ste 116 |
| Pittsburgh | PA | 420 S Craig St |
| Plano | TX | 6101 Legacy Dr, Floor 01 |
| Plano | TX | 5020 W Park Blvd, Floor 01 |
| Rocklin | CA | 2200 Sunset Blvd, Ste 200, Floor 01 |
| Saginaw | MI | 1440 N Center Rd |
| Saint Louis | MO | 3625 Page Blvd |
| San Francisco | CA | 5655 Geary Blvd, Floor 01 |
| San Leandro | CA | 1320 Fairmont Dr, Floor 01 |
| Somers | NY | Route 100 and 202 Somerstown Center |
| Spring | TX | 2133 Rayford Rd |
| Washington | DC | 501 H St NE |
| Westerville | OH | 77 Huber Village Blvd |
| Wooster | OH | 141 N Walnut St |