From curb to gate, create a memorable airport experience for your travelers who are blind or have low vision
Becoming an Aira Airport Network is an opportunity for airport operators to transform the travel experience for the blind community. It takes independence to a whole new level when interpreting schedules, locating seats, finding restaurants or restrooms or making connections. All without assistance from a sighted person nearby. Any airport authority operator can instantly provide complimentary, seamless access to the Aira service by becoming an Aira Airport Network partner.
January 5, 2022 from the Facebook Explorers Group:
To all of our Agents and staff at Aira, here’s wishing all of you a very happy new year! Thank you so much for giving me more independence especially in the Airport! It is so nice to navigate the Airport without an assistant responding to me when I ask “what is that over there” and their response is “nothing! Just a wall!” When clearly it is Starbucks! I now navigate the airport completely independently. This is because these so called assistants don’t want to stop! Another thing, don’t take my ID and ticket from me! None of this is acceptable to me!
The benefits of becoming an Aira Airport Network partner are immediate:
Reduce demand for airport assistants.
- Lower your operational effort and cost. Aira augments the use of airport assistants to help blind and low vision travelers get from the curb to the gate on their own.
Prevent construction from being a hazard.
- Disruptions to routes due to construction make it more challenging for those with disabilities, even for the most seasoned traveler. Aira helps folks breeze around and navigate these changing conditions.
Provide an equitable customer experience for all travelers:
- Travelers who are blind or have low vision are fully capable, responsible and interested in their surroundings. Aira helps augment their independence.
Aira combines the latest technology with human interaction. The back-facing camera on a smartphone streams video to an agent’s computer dashboard, which also gives the agent access to GPS, Google Maps, and ride share services.
Using this technology, Aira agents immerse themselves into the user’s world and deliver objective visual information to enhance efficiency and engagement when completing tasks or navigating new environments.
Learn more about providing the tools for travel freedom and empowerment for guests who are blind or have low vision:
Download the Aira at Airports Brochure
Airport members to date:
- Austin-Bergstrom International Airport
- Baltimore/Washington International Thurgood Marshall Airport (BWI)
- Boston Logan International Airport (BOS)
- Bradley International Airport
- Buffalo Niagara International Airport (BUF)
- Charles M. Schulz Sonoma County Airport (STS)
- Charlotte Douglas International Airport (CLT)
- Columbus Regional Airport (CMH)
- Dallas Love Field Airport (DAL)
- Dane County Regional Airport (MSN)
- Denver International Airport
- Edmonton Regional Airports Authority
- El Paso International Airport (ELP)
- Fort Lauderdale-Hollywood International Airport (FLL)
- Gatwick Airport (LGW)
- General Mitchell International Airport (MKE)
- George Bush Intercontinental/Houston Airport (IAH)
- Greater Rochester International Airport
- Green Bay Austin Straubel International Airport (GRB)
- Indianapolis International Airport (IND)
- JFK International Air Terminal (JFK-T4)
- John Glenn International Airport (CMH)
- Los Angeles International Airport (LAX)
- Manchester-Boston Regional Airport (MHT)
- McCarran International Airport (LAS)
- Memphis International Airport (MEM)
- Metropolitan Transportation Authority
- Miami Int’l Airport (MIA)
- Minneapolis–Saint Paul International Airport (MSP)
- Niagara Frontier Transportation Authority
- Northern Kentucky International Airport (CVG)
- Omaha Eppley Airfield (OMA)
- Philadelphia International Airport (PHL)
- Phoenix Sky Harbor International Airport (PHX)
- Rickenbacker International Airport (LCK)
- Sacramento International Airport (SMF)
- Salt Lake City International Airport (SLC)
- San Antonio International Airport (SAT)
- San Diego International Airport (SAN)
- Seattle-Tac International Airport (SEA)
- Sonoma County Airport
- Southwest Florida International Airport (RSW)
- Spokane International Airport (GEG)
- St Louis Lambert International Airport (STL)
- St. Pete-Clearwater International Aiport (PIE)
- Sydney Airport (SYD)
- Syracuse Hancock International Airport (SYR)
- Toronto Pearson Airport (YYZ)
- Tucson International Airport (TUS)
- Vancouver International Airport (YVR)
- Wellington International Airport (WLG)
- Wichita Dwight D Eisenhower National Airport (ICT)
- William P. Hobby Airport (HOU)
- Winnipeg Airports Authority
- Worcester Regional Airport (ORH)
- and growing every day.
Q: How can we be sure the service is only available when travelers are inside our facilities?
A: Aira sets the boundaries of service around your site based on GPS coordinates. The service is only available inside this geofence, and only to Aira subscribers.
Q: How long does it take to activate the service?
A: The service is available immediately once you have joined the Aira Airport Network and provided all of the coordinates to us in a template we provide.
Q: Does Aira help with marketing? Help make members of the community aware of the service?
A: Absolutely! At launch our PR team works with yours to secure media coverage and have been highly successful both in broadcast and print mediums. We alert the Aira subscribers that your site participates. We also notify the two largest organization of the blind community, National Federation of the Blind and American Foundation for the Blind. And we are always open to explore promotions or other activities with you.
Q: Does this really consume none of my I.T. or operational resources?
A: Aira handles all of the set up and implementation once we have your GPS coordinates. When a user desires assistance, all interactions are between that user and an Aira professional. Additionally, all support requests by subscribers are directly managed by Aira. There is literally no enablement or operational burden incurred by an Aira Airport Network partner at any time.
If you are interested in enhancing accessibility for travelers
who are blind or have low vision, talk with us.