Our Agents

Passionate. Professional. Caring. Committed.

OUR AWESOME AGENTS

Aira Agents transform lives every day by helping our customers Engage, Explore, and Experience the world in a completely different way.

Want to become an Aira Agent?

If you have a passion for helping others and want to join our growing team of agents, we’d love to hear from you!

People with a passion for helping people

Ask Aira Agents to sum up their job in ten words or less and you'll usually hear something like "It's the best job I've ever had." First and foremost our agents feel their best days are when they helped make someone else's day better.

Well trained professionals. Ready to explore with you.

Aira Agents are hand selected from hundreds of applicants. After rigorous training, role playing and an apprenticeship with an established agent they are eager to share your experiences every day.

Agents are a key ingredient in the Aira recipe.

We believe that access to visual information is a right rather than a privilege. Our agents are backed by an entire company focused on our bold vision that Aira can make that right a reality. That is our mission every day.

Why are our Agents Awesome?

Being hired as an Aira Agent is the first step.

This image showing: man and woman icon

We know what we are looking for

It starts with the hiring. We may be even more selective than an Ivy League school. With thousands of Agent/User interactions behind us we know what it takes to be a great agent and we look for those perfect matches.

This image showing: diploma icon

Extensive training and development

New agents undergo rigorous training that includes online study material, written examinations and role playing that mimics the real thing. That is the start. They then serve an apprenticeship with an established agent before that first solo call.

This image showing: bar graph with upward trend icon

Constantly improving is part of our DNA

Our culture is a learning culture. And we apply what we learn. Every agent can expect that a senior Agent/Analyst will listen in from time to time, critique a call and offer coaching on how to be even more awesome.

This image showing: global icon

We all share the same mission

Agents may be the voice of Aira to our users, but they are not alone. Behind each agent is an entire company intently focused on transforming the way our users Engage, Explore and Experience the world. Every day.

This image showing: globe icon

Our agent team is as diverse as our users

We know what makes an awesome agent but not where the next superstar will come from. Ours is a team of people from all walks of life. Not only do we welcome diversity. We seek it out. And it works.

This image showing: thumbs up icon

Hundreds of calls make great agents

Aira Agents learn by doing. In the morning they may an Aira traveler navigate the airport. In the afternoon it may be helping with the grocery shopping. Their experiences every hour make them better every day.

This image showing: icon with man and woman with circle connecting them

Great agents share common characteristics

When we meet someone who is a team player, efficient multi tasker, excellent communicator, creative thinker, and confident when faced with the unexpected we know we have just met a person who has the makings of an awesome agent.

This image showing: heart with arrow icon

They love coming to work every day

Our agents are passionate about helping people and they get to do that on every call. And with our work-from-anywhere policy, the job can go with them when they travel or move. Social impact plus location flexibility equals a great career.

What our users say

“Through my iPhone I have used another app a few times and I liked having an actual person on the phone with me. That service is all volunteers, whereas the Aira Agents are trained in how to work with the blind. It's a bit more comforting knowing that someone has training in how to survey and describe surroundings or situations."
Donna Grahmann Explorer picture

Donna Grahmann

Explorer

+
Jess Aira Agent picture

Jess

Aira Agent

Learn more about Aira

This image showing: An Aira agent on a call with an Explorer, wearing his headset, looking at his computer monitor.

How it works.

Connect. Converse. Explore.

Part technology, part human interactions Aira has been called Vision in a Pocket.

Learn More
This image showing: Three Aira employees wearing Aira shirts sitting together and laughing at a company meeting.

About Us

Passionate. Caring. Committed.

Learn everything about who we are, what we do, and most of all why we do it. Every day.

Learn More
This image showing: A woman and a man sit together outside on patio chairs. The Woman's guide dog is laying down by her side.

Newsroom

Real people. Real stories.

News about Aira and the people who use it. At home, at work, in school, and on the go.

Learn More