Sign up as a Guest and start using Aira for free today!
Just follow these steps to get started.
Step 1
Download the Aira App on your smartphone by clicking the buttons below or searching for “Aira” in the App or Play store.
Step 2
Open the app and choose, “Tap to use Aira as a Guest for FREE!” and register with an email and phone number.
Step 3
You will get a text message confirming your phone number. Tap the link in the text message to complete the signup process. Then connect with an agent!
Have questions? Take a look at the FAQs below or contact our Customer Care team at 1-800-835-1934
Frequently Asked Questions
Where on the app do I go to sign up as a Guest?
Tap the banner at the top of the login screen that says “Tap to use Aira as a Guest for FREE!”
I downloaded the app already. How do I start using Aira as a Guest?
First, you need to create a Guest account by tapping the banner at the top of the login screen that says “Tap to use Aira as a Guest for FREE!”. Then register with an email and phone number. You will get a text message confirming your phone number. Tap the link in the text message to complete the sign-up process. Once your Guest account is created, you can use free Aira Access offers to connect with agents.
Why does the Aira app ask for so many permissions?
Aira asks for permissions to deliver the best possible service. Utilizing your phone’s microphone, camera, and location features allows us to see and hear what's around you and communicate it to you effectively. You can always change permissions by visiting the settings app on your iOS or Android device.
How do I know if I am in an Aira Access Location or using an Aira Access Product?
If you have allowed notifications and location services for the Aira app, you should receive a notification whenever you enter an Aira Access Location. The home screen of the app should also tell you whether or not you’re in an Aira Access Location. To use Aira Access Product offers, you need to initiate a call with an agent via the “Call using a Free Offer” button and selecting the Aira Access Product that pertains to you. If it is not listed in this section of the app, it is not an Aira Access Product.
The call button on the home screen is disabled. How do I make a call?
If your call button is disabled, that means you are either not in an Aira Access Location, or do not have service. First, make sure you're in an area with service or are connected to Wi-Fi. Then check that you are in an Aira Access Location, or find the Aira Access offer that pertains to you by tapping on the “Call using a Free Offer” button on the home screen. You always have the option to upgrade to a paid account with a monthly allotment of minutes to connect with agents anytime and anywhere.
Unlock Access Anywhere
For as little as $29 per month gain on-demand access to our agents, as well as exclusive features, programs, and more!