Access Aira at Walmart!

Aira Pilot Launches at All Locations in California, Texas, and Florida!

The front exterior of a Walmart location on a cloudy day. A woman in a blue shirt pushes a shopping cart, heading into the parking lot.

Photo description: The exterior of a Walmart, with a shopper exiting pushing a full shopping cart into the parking lot. 

Aira’s on-demand visual interpreting service is now available at all Walmart locations in California, Texas, and Florida at no cost to customers! This is your chance to use Aira at a participating Walmart location in these three states for a more accessible in-store experience. 

The service is available 24/7/365 through the Aira app. Aira’s professional visual interpreters can enhance your experience at Walmart by describing products, looking for sales, assisting with checking out, and helping with in-store pickup. Whether you’re looking for a unique gift, a specific holiday item, or daily essentials, Aira has you covered.

Aira Access is available inside Walmart stores, as well as on surrounding sidewalks, buses on the same block, and in the Walmart parking lot, helping Explorers navigate to and from their local store. At this time, Aira is not available for walmart.com

How does Aira work? It’s simple:

  1. Download the Aira app in the Google Play or Apple App Store, or call 1-800-835-1934.
  2. Connect with a visual interpreter via video call at the tap of a button. 
  3. Get real-time assistance and accomplish tasks at Walmart on your own terms. 

How do I find the closest Walmart pilot location near me using Aira?

  • Ensure location services are enabled for Aira on your mobile device.
  • Choose the “Call Using a Free Offer” button.
  • Select the location button.
  • You’ll see the nearest Access locations on your screen with a search bar at the top. You can search for any city or state or type a zip code for a more precise search. For now, Aira is available at no cost to customers at pilot locations in California, Texas, and Florida. 

Is there a limit to how long someone can use Aira at Walmart?

Aira can be used for as long as needed while shopping at Walmart.

What can Aira be used for while at Walmart?

You can use Aira for many tasks while at a Walmart, including:

  • Shopping for holiday gifts
  • Selecting specific sale items from shelves
  • Locating carts or baskets
  • Finding the shortest check-out line
  • Picking out the perfect card to go with your gift
  • Finding the right coat for colder weather
  • Reading numbers from gift cards
  • Selecting the ideal wine to pair with holiday meals
  • Placing an in-store order 
  • And more

For more detailed store information, including hours, services offered, and phone numbers, visit www.walmart.com or use the Walmart app.

Connect With Us

Need support while using Aira at Walmart? Contact support@aira.io or call us 1-800-835-1934 and our team will be happy to help.  

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