PRT on Jan. 20 announced a new tool to increase accessibility for riders across Allegheny County. Beginning yesterday, Deaf and hard-of-hearing riders can connect instantly with a live ASL interpreter through the new Aira ASL app, “making PRT one of the most accessible transit systems in the nation,” according to the agency.
With just a tap, riders can launch the Aira ASL app and be connected in seconds to a professional ASL interpreter. Using the caller’s smartphone camera and microphone, interpreters help bridge conversations in real-time—whether riders are purchasing fares at the Downtown Service Center or communicating with others. The service is available anywhere in PRT’s transit network 24/7/365 with no advance scheduling required.
This launch, the agency says, “builds on PRT’s existing partnership with Aira, which already powers Aira Explorer, an on-demand visual interpreting service for blind and low-vision riders. With the addition of Aira ASL, PRT becomes the first public transit system in the country to offer both on-demand visual and ASL interpreting services.”
“This is another step toward our commitment to equitable and inclusive transit for all,” said PRT CEO Katharine Kelleman. “By teaming up with Aira and embracing this innovative technology, we’re making it easier than ever for riders of all abilities to travel confidently and reach the destinations that matter most.”
“Aira is proud to partner with PRT as they expand their on-demand interpreting offerings,” said Henri Grau, Director of Deaf Community Engagement at Aira. “The addition of Aira ASL at PRT means Deaf and hard of hearing riders can count on smoother communication, improved experiences, and access to information whenever the need arises.”