Troy Otillio - Aira

With Growth Comes Change

Troy Otillio — Mon, 23 Jan 2023 16:00:00 +0000

It is with mixed emotions that I announce a key departure. Ryan Bishop, whom many of you know as Aira’s Product Manager and more recently as our Head of IT, will be leaving Aira and joining APH, The American Printing House for the Blind, as the Director of Customer Experience. Ryan has had a presence […]

The post With Growth Comes Change first appeared on Aira.

We’re Listening

Troy Otillio — Mon, 16 Jan 2023 02:52:27 +0000

Last Monday we published new prices for our service, having shared we would do so six months ago. I’ve heard loud and clear that some of the community is not pleased with me and the communications approach we’ve taken. Rather than defend any of our actions, I’ll take full responsibility as the CEO and leader […]

The post We’re Listening first appeared on Aira.

Laying the Ground Work for a Strong 2023

Troy Otillio — Tue, 29 Nov 2022 19:59:13 +0000

In August we announced general changes would be coming to Aira’s service. Our number one goal is to build a sustainable visual interpreting accommodation service to ensure that Aira remains on solid financial footing despite fluctuations in all things around us. Since our early days, we have invested considerable sums of money to provide “free” […]

The post Laying the Ground Work for a Strong 2023 first appeared on Aira.

Aira and Envision Glasses – a Force Multiplier for ‘Aira Everywhere’

Troy Otillio — Tue, 23 Aug 2022 08:01:02 +0000

Hands-free is now a choice. Try the Early Access Release. An often heard request from Explorers is to operate hands-free while engaging with an Aira Agent, second only to ‘don’t take away access to Aira, it’s so valuable to me.’ This independence and autonomy is well understood by members of our Explorer community. And while […]

The post Aira and Envision Glasses – a Force Multiplier for ‘Aira Everywhere’ first appeared on Aira.