Aira is Now Free, For Everyone

August 14th, 2019

Rectangle with a black background. On the bottom right corner, there is a blue triangle that contains the Aira logo, which is a white circle with a lowercase “a” in blue inside that circle. In the center of the screen, there is bold, white lettering that reads “Aira is Free” and beneath that “Today, and every day.” in a smaller font.

Rectangle with a black background. On the bottom right corner, there is a blue triangle that contains the Aira logo, which is a white circle with a lowercase “a” in blue inside that circle. In the center of the screen, there is bold, white lettering that reads “Aira is Free” and beneath that “Today, and every day.” in a smaller font.

Aira is free. Today, and every day.

That’s right. Free!

We’re so excited to get this out into the world that we decided to do it a little earlier than originally planned. This means you may find the odd piece of communication or web page that may not be entirely up-to-date. Rest assured that the team is bringing everything in line as fast as they can.

The important thing to remember is that you can now make short calls for free, every day.

More specifically, Aira is free to use for those short, everyday tasks where a little information can save you a lot of time.

This applies to everyone. If you don’t pay for a plan, you get free short calls every day. If you pay for a plan, you also get free short calls every day, with the added benefit that you can make those monthly plan minutes stretch further.

We’re all working toward the same goal – we want to make inaccessibility a thing of the past. In an increasingly digital world, we’re here to level the playing field through equal access to information. To help make that real, connect with an agent today, and every day. And tell everyone you know about Aira!

Together, we will continue to pursue equal access for all.

Frequently Asked Questions

Q: What’s the catch?
A: There isn’t one! So long as the call is relatively quick (5 minutes), it’s free! Just make sure you have the latest version of the app on your phone. As this is an early version of the service, we ask for some patience if you come across any hiccups along the way, or if we end up making some minor tweaks further down the line. We’re so excited to get this out into the world that we just couldn’t wait any longer!

Q: Who can use Aira for free?
A: Anyone who has an Aira account (regardless if they’re on a plan or not) and resides in a country where Aira provides full service. These countries include USA, Canada, Australia, and New Zealand.

Q: I don’t pay for a plan, can I use Aira for free?
A: You sure can! You can now make short calls to Aira agents for free, every day. You’re no longer limited to using Aira in just Access Locations or with Access Offers (although those are still great to use if you want to do something that takes more than 5 minutes).

Q: I pay for a plan, can I use Aira for free?
A: Yes! The first 5 minutes of every call is free, so now you can use your plan minutes for doing anything that may take more agent time.

Q: Want to learn more?
A: The best way to learn is to do! First, make sure you have the latest version of the Aira app on your phone. Then connect with an agent, you can ask all your questions and it won’t cost you a thing.