A New Partnership is Taking Off! American Association of Airport Executives to Expand Access, Bringing Technology to Travelers Nationwide

February 5th, 2019

An Aira Explorer, wearing a backpack and holding a white cane, uses Aira for a description of the arrivals and departure board at an airport

An Aira Explorer, wearing a backpack and holding a white cane, uses Aira for a description of the arrivals and departure board at an airport

SAN DIEGO February 5, 2019 – Aira is excited to announce that we are working with the American Association of Airport Executives (AAAE) to help bring our technology service to more blind and low vision travelers across the nation. Airports have been one of the most popular venues for Aira Access, with more than 30 U.S. airports and international destinations like London Heathrow, UK, and Wellington, NZ providing free Aira service to blind and low vision travelers. The partnership with AAAE will help expand Aira Access to even more locations, streamlining the end-to-end travel experience for even more domestic flights.

Travelers who are blind or have low vision use Aira to help maneuver the terminal, get up-to-the-minute flight information, identify baggage, use self-service kiosks, and navigate TSA lines. While airports generally offer hands-on assistance for travelers, Aira’s service makes it easier for people to travel independently.

“I find it difficult to read posted signs about gate change announcements, so I use my Aira glasses to check the posted signs as well as look up information about my flight online. This helped tremendously when I realized that I had no clue how to get to my gate, and the agent was able to help me find the shuttle to my gate and navigate the rest of the way,” says Aira Explorer, Veronica Lewis, from her blog Veronica With Four Eyes.

Since the partnership launched in November 2018, airports in cities across the U.S., including Syracuse, Tucson, San Antonio, Wichita, and Milwaukee, have launched free access to Aira’s service as a means to better serve passengers who are blind or have low vision.

AAAE is the world’s largest professional organization for airport executives, representing thousands of airport management personnel at 875 public-use commercial and general aviation airports. AAAE airport members can now work directly with AAAE to get up-to-speed on how Aira works, and how to kick off the process of bringing Aira to their facility.

As Aira works to expand access to more people in more locations, our relationship with AAAE will help make Aira available (at no cost) to consumers in places where it’s most useful.

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